Contact us

Find Private Care is operated by [COMPANY LEGAL NAME — TBC], a company registered in England & Wales under company number [COMPANY NUMBER — TBC], with its registered office at [REGISTERED ADDRESS — TBC]. We run an open, transparent finder for CQC-registered private hospitals, clinics, care homes and clinicians.

• Patients and families — general questions about using the site: hello@findprivatecare.co.uk
• Providers and clinicians — listing, claiming, verification, billing or your dashboard: providers@findprivatecare.co.uk
• Privacy and data protection — access, correction or deletion of your data: privacy@findprivatecare.co.uk (see our privacy notice)
• Press and media: press@findprivatecare.co.uk
• Accessibility — problems or alternative formats: accessibility@findprivatecare.co.uk (see our accessibility statement)

General contact is by email only. We aim to reply to most emails within a few working days.

If something has gone wrong, we want to put it right. Email hello@findprivatecare.co.uk with "Complaint" in the subject and as much detail as you can give us.

• We will acknowledge your complaint within 2 working days.
• We aim to resolve it within 10 working days. If it will take longer, we will tell you why and keep you updated.

Complaints about how we handle personal data can also go to privacy@findprivatecare.co.uk, and you have the right to complain to the UK Information Commissioner's Office (ICO). Accessibility complaints are covered in our accessibility statement.